Connect Contact Lens

Contact Lens for Amazon Connect enables you to analyze conversations between customer and agents, by using speech transcription, natural language processing, and intelligent search capabilities. It performs sentiment analysis, detects issues, and enables you to automatically categorize contacts.<

🔑 oauth2 1 endpoints cloud
📄 Docs 📋 OpenAPI spec 🔬 Try in Swagger UI

SDKs by language (4 total)

# Maven: see https://github.com/kwawk8/aws-sdk-android-aws-android-sdk-cloudwatch-src-main-java-com-amazonaws-services-cloudwatch-AmazonClo
# Maven: see https://github.com/Aashish-Chaturvedi/relaxed-amazonaws-sdk-extensionApi
# See https://github.com/lucee/osgi-bundle-com.amazonaws.aws-java-sdk-osgi
# See https://github.com/timanrebel/AmazonAWS

curl examples

Provides a list of analysis segments for a real-time analysis session.
curl \
  -H "Authorization: $API_KEY" \
  http://contact-lens.us-east-1.amazonaws.com/realtime-contact-analysis/analysis-segments

Endpoints (1 total)

POST
/realtime-contact-analysis/analysis-segments
Provides a list of analysis segments for a real-time analysis session.

Language coverage

Java
2
unknown
2

At a glance

Total SDKs4
Languages2
Endpoints1
Authoauth2
Categories1
http://contact-lens.us-east-1.amazonaws.com